Head-to-Head Comparison
Close vs Freshsales
Side-by-side comparison of capabilities, pricing, and positioning. 4 shared capabilities, 1 unique.
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Freshsales
by Freshworks
FREEMIUM
"AI-POWERED SALES CRM"
Best for: startups, SMBs, and large enterprises
What each tool does best
Close
- ✓ AI sales agent named Chloe
- ✓ 75% conversion increase
- ✓ 5x MRR growth in 1 year
- ✓ 10x immediate ROI
- ✓ Close combines CRM, communication, automation, reporting, and AI-assisted sales workflows in one platform.
- ✓ Chloe, the AI agent, operates directly inside Close, using CRM context for actions.
Freshsales
- ✓ Freddy AI helps capture, qualify, route, and track leads.
- ✓ Plan your sales process with kanban views and drag-and-drop cards.
- ✓ 360° view of customers with intent scores from Freddy AI.
- ✓ Automate repetitive tasks to save time and improve productivity.
- ✓ Freddy AI offers insights and even writes emails.
- ✓ A CRM that fits your business
Capabilities compared
Shared (4)
Call Tracking
Contact Management
Email Sequences
Sales Pipeline
Only on Close (0)
None unique to Close.
Only on Freshsales (1)
CRM Reporting