Integrations Guide
BoldDesk Integrations
BoldDesk connects with 37 tools. Browse native integrations, API connections, and automation-platform links below — with verification counts from real businesses using them in production.
Why BoldDesk's integration ecosystem matters
A tool is only as useful as the stack it lives in. The integrations below show how BoldDesk plugs into the rest of your workflow — which apps it talks to natively, which ones route through Zapier or Make, and which ones your peers have actually wired up in production. When you see "Verified by N businesses," that means real Claros customers confirmed the connection in their own stack — not just a vendor claim.
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★ Partner pick to pair with BoldDesk
Shopify
Scale your business easily with our network of fulfillment partners
NATIVE
Native Integrations · 35
Built directly into BoldDesk — no middleware needed.
Track and manage phone calls as tickets.
Create, link and sync Asana tasks with tickets.
Enable customers to schedule Calendly meetings through BoldDesk’s live chat widget.
Access files from Dropbox and attach them to tickets and knowledge base articles.
Access files from Google Drive and attach them to tickets and knowledge base articles.
View contacts, companies and deals in BoldDesk.
Link JIRA issue with BoldDesk Tickets and sync them.
Utilize BoldDesk with LINE to streamline conversations and improve customer engagement for quicker s...
View and manage MailChimp campaigns from BoldDesk.
Access files from OneDrive and attach them to tickets and knowledge base articles.
Connect with Microsoft Teams and notify a message in a chat and channel.
View and Manage Pipedrive contacts, companies and deals from BoldDesk.
View customer data and sync them between Salesforce CRM and BoldDesk.
Connect to your Shopify store and display customer order information.
Connect with Slack and notify a message in chat and channel.
Access Stripe subscriptions, payments, and invoices in BoldDesk.
Connect WooCommerce store and display customer and order information.
Link Azure DevOps work items with BoldDesk tickets and sync them.
Connect BoldSign to send, track, and manage eSignatures.
Track and manage phone calls as tickets.
Enhance customer engagement seamlessly with BoldDesk Facebook Integration.
Connect with Instagram Direct and enhance customer engagement.
Make and receive calls and SMS from KrispCall.
Sync users from Microsoft Entra ID into BoldDesk.
Schedule and manage meetings from BoldDesk.
Sync tasks with Office 365 Calendar.
Make and receive calls in BoldDesk and manage them as support tickets.
Create and manage incidents, notify critical issues via PagerDuty.
Make and receive calls directly from BoldDesk.
Effortlessly integrate SMS with BoldDesk via Twilio to send and receive messages directly through ch...
Connect with us on Telegram for quick and seamless customer support!
Seamlessly manage Twilio calls, recordings, and logs directly within BoldDesk.
Seamlessly Integrate BoldDesk with WhatsApp Using Gupshup to Elevate Customer Engagement.
Enhance customer engagement with BoldDesk WhatsApp integration.
Enhance customer interactions through BoldDesk WhatsApp integration via Twilio.
ZAPIER
Via Zapier · 1
Route data through Zapier without custom code.
Automate your workflow by connecting your most-used apps via Zapier.
MAKE
Via Make · 1
Visual automation via Make (formerly Integromat).
Automate your workflow by connecting numerous apps via Make.
How we track BoldDesk integrations
Our enrichment pipeline discovers integrations by reading vendor /integrations, /apps, /marketplace, and /partners pages across 260+ tools and matching named partners against our library. When Claros portal customers confirm their own BoldDesk connections, those pairs bump the confirmation count — so "Verified by N businesses" reflects real production use, not vendor marketing claims. Affiliate relationships do not influence which integrations appear.