Head-to-Head Comparison
Webex vs Zoom
Side-by-side comparison of capabilities, pricing, and positioning. 3 shared capabilities, 2 unique.
FREEMIUM
"One platform to connect"
Best for: personal use, small teams, larger teams, enterprises
What each tool does best
Webex
- ✓ The only platform that spans UCaaS, CCaaS, CPaaS, and devices.
- ✓ Managed & secured from one place with enterprise-grade security.
- ✓ AI that works across it all, helping IT teams automate operations.
- ✓ AI Assistant included
- ✓ FedRAMP authorized security
- ✓ Up to 1,000 attendees
Zoom
- ✓ AI that turns conversations into action.
- ✓ Unified communication channels in a single view.
- ✓ Real-time suggestions and task automation for agents.
- ✓ CRM integration and real-time analytics for improved CX.
- ✓ All-in-one platform with built-in AI
- ✓ Global coverage and integrations
Capabilities compared
Shared (3)
Meeting Recording
Screen Sharing
Video Conferencing
Only on Webex (1)
Team Messaging
Only on Zoom (1)
Webinar Hosting