Head-to-Head Comparison
Freshsales vs Pipedrive
Side-by-side comparison of capabilities, pricing, and positioning. 3 shared capabilities, 3 unique.
Freshsales
by Freshworks
FREEMIUM
"AI-POWERED SALES CRM"
Best for: startups, SMBs, and large enterprises
14-DAY FREE TRIAL
"The easy and effective CRM for closing deals"
Best for: sales teams
What each tool does best
Freshsales
- ✓ Freddy AI helps capture, qualify, route, and track leads.
- ✓ Plan your sales process with kanban views and drag-and-drop cards.
- ✓ 360° view of customers with intent scores from Freddy AI.
- ✓ Automate repetitive tasks to save time and improve productivity.
- ✓ Freddy AI offers insights and even writes emails.
- ✓ A CRM that fits your business
Pipedrive
- ✓ AI Lead Summaries only on Enterprise tier
- ✓ Custom Objects restricted to Enterprise
- ✓ Advanced Reporting only available on Professional and Enterprise tiers
- ✓ Unlimited Users only on Enterprise tier
- ✓ Built-in AI to close deals faster
- ✓ 500+ integrations to boost workflows
Capabilities compared
Shared (3)
CRM Reporting
Contact Management
Sales Pipeline
Only on Freshsales (2)
Call Tracking
Email Sequences
Only on Pipedrive (1)
Deal Management