Head-to-Head Comparison
Freshsales vs HubSpot CRM
Side-by-side comparison of capabilities, pricing, and positioning. 4 shared capabilities, 3 unique.
Freshsales
by Freshworks
FREEMIUM
"AI-POWERED SALES CRM"
Best for: startups, SMBs, and large enterprises
HubSpot CRM
by HubSpot
FREEMIUM
"Build demand, win deals, and delight customers — all on one platform"
Best for: Small businesses, startups, and enterprises
What each tool does best
Freshsales
- ✓ Freddy AI helps capture, qualify, route, and track leads.
- ✓ Plan your sales process with kanban views and drag-and-drop cards.
- ✓ 360° view of customers with intent scores from Freddy AI.
- ✓ Automate repetitive tasks to save time and improve productivity.
- ✓ Freddy AI offers insights and even writes emails.
- ✓ A CRM that fits your business
HubSpot CRM
- ✓ HubSpot connects everything — and everyone — in one place to make growing a business easier.
- ✓ HubSpot customers acquire 129% more leads, close 36% more deals, and see a 37% improvement in ticket closure rates.
- ✓ HubSpot aligns marketing, sales, and service around your customer data, so your teams and AI always know what customers need.
- ✓ All-in-one platform for marketing, sales, and customer service
- ✓ AI-powered Smart CRM
- ✓ Seamless collaboration between teams
Capabilities compared
Shared (4)
CRM Reporting
Contact Management
Email Sequences
Sales Pipeline
Only on Freshsales (1)
Call Tracking
Only on HubSpot CRM (2)
Lead Generation
Marketing Automation